Shipping, cancellations & refunds

Because each calendar is made just for you, with your dates, names and photos, it can’t be resold, so we don’t take returns or give refunds once it has started printing. That includes changing your mind, or a calendar that prints exactly as your preview showed it. Please check every page of the preview before you order.

The only exceptions are a calendar that arrives damaged, is misprinted, or never arrives (see below).

• Your calendar is printed by our print partner, usually within 2 to 4 business days of your order.
• Delivery in the US usually takes 3 to 7 business days after printing. Other countries can take longer.
• We email you a tracking link as soon as it ships. You can also find it in the Orders tab.
• The shipping charge is shown at checkout before you pay. One charge covers every copy in the same order.
• We currently ship to: United States, United Kingdom, Australia, Germany, Netherlands.

You can cancel for a full refund for about 2 hours after you order, until it starts printing. Open the Orders tab, find the order and tap Cancel order. After that it can’t be stopped, changed or refunded.

Refunds go back to the card you paid with. Your bank may take 5 to 10 days to show it.

If your calendar arrives damaged, is misprinted, or never arrives, email us at support@printcalirl.com within 30 days of delivery (or of the expected delivery date). Include your order number and, if you can, a photo. We’ll send you a free replacement. If we can’t replace it, we’ll refund you in full. There’s no need to send it back.

A mistake that was in your preview (a date, name, spelling or photo) isn’t a misprint, so it isn’t covered. If something else isn’t right, email us anyway and we’ll see what we can do.

• The yearly plan sends you a new calendar every year and charges you each year until you cancel.
• We email you before each yearly charge.
• Cancel anytime in the Orders tab. Your plan stops renewing, and you won’t be charged again. A calendar that has already been printed for the current year can’t be refunded.
• Cancelling the first order of a new yearly plan before it prints refunds it and ends the plan.

Email support@printcalirl.com. We reply within 2 business days.